Below you’ll find answers to frequently asked questions about Cocoxim coconut water, grouped by topic: from products and ordering to shipping, returns and subscriptions.
Products
What is Cocoxim coconut water?
Cocoxim is 100% pure coconut water with no added sugars or artificial additives. It is bottled right after harvest and naturally rich in electrolytes such as potassium, magnesium and sodium.
Does Cocoxim contain added sugars?
No. Cocoxim only contains the sugars naturally present in the coconut. No sugars, sweeteners or preservatives are added.
Is Cocoxim vegan and gluten-free?
Yes, all our products are 100% plant-based and gluten-free.
How should I store coconut water?
Unopened, Cocoxim can be stored outside the fridge in a cool, dry place. Once opened, keep it refrigerated and drink within 24 hours.
Ordering & payment
Which payment methods do you accept?
You can pay securely with iDEAL, Apple Pay, Google Pay, Klarna, Bancontact and KBC/CBC, among others.
Can I take out a subscription?
Yes. With a subscription you automatically receive your favourite bundle every month, €1 cheaper than a one-off purchase and always with free shipping. You can cancel at any time. See all options on the Subscriptions page.
Shipping & returns
What are the shipping costs?
Shipping costs €5.99. Orders over €65 ship free.
Can I return my order?
Yes, you have a 14-day cooling-off period after receiving your order. See the conditions on the Shipping & Returns page.
Contact
How can I reach you?
Ask your question via the form on our contact page. We respond as quickly as possible.